EU Retailers – please view our Terms & Conditions of Sale in this PDF file.
HelinoxStore.com Online Sales – please view the Terms & Conditions of helinoxstore.com.
Helinox processes data in the following situations:
We keep the data we collect to a minimum and only collect your data if we must do so depending on the service we provide.
Helinox only collects data when there is a legal ground to do so. These legal grounds consist of:
Helinox may share your data with third parties that are support companies working on behalf, and on the instructions, of Helinox. With these parties Helinox concluded processor agreements if necessary, under GDPR regulations with regard to our data processing with regard to EU citizens. Examples of these third-party companies are email service providers that process the emails from customers, payment providers that process payments, shipping partners that ship our products to the customers, etc.
The Helinox web shop is hosted on the “Shopify” platform, hosted by the Canadian company Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products to you.
For our clients from outside of the European Economic Area that use our shop hosted by Shopify: Your data is stored and processed through Shopify’s data storage, databases and the general Shopify application. including Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc., Shopify (USA) Inc. store your data on secure servers.
For our clients from the European Economic Area that use our shop hosted by Shopify: Personal data is received and initially processed by Shopify's Irish entity, Shopify International Ltd. Shopify is a “processor” in the sense of article 28 of the GDPR and thus published a “Data Processing Addendum” which can be found here: https://www.shopify.com/legal/dpa. If and when Shopify Ltd transfers data to Shopify Inc. in Canada, the data within Shopify Inc. is protected under PIPEDA, Canada’s private sector privacy legislation, which is considered adequate under the GDPR. More information about Shopify’s Privacy Policies can be found here: https://www.shopify.com/legal/privacy.
Be aware that when using a third-party payment provider (for instance PayPal or a credit card provider), or any other third-party that is (also) the controller of personal data you provide them with, we recommend you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers since these providers operate as a “controller” of the data. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Helinox has taken all the necessary technical and organizational measures to protect your personal data. These security measures protect against, among other things, loss, disruption, damage and prevent the unauthorized or unlawful processing or publication of your data. All people employed at Helinox have signed a non-disclosure agreement. If you have any questions about how your personal data is protected, or if there are indications of misuse, please contact us using the details referred to under 10.
You, as a data subject, have the following rights:
The website and web shop of Helinox only uses session cookies. Cookies are small files which are stored by the web browser when you visit the website and web shop of Helinox. Underneath we listed the types of cookies we use.
Google Analytics: The Helinox website and web shop uses the 'Google Analytics' service provided by Google Inc. This service analyses the use of the website by its visitors and collects anonymous statistical data about user behavior, for example on the basis of the number of visits per page, how long visitors stay on a page, the countries where these visitors come from and the pages clicked. We use this service in order to improve our website. Google Analytics carries out this analysis using cookies. Helinox has entered into a processor agreement with Google. Google does not use any of this data for its own purposes.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If you are a consumer, visitor of our website or business partner in Asia or Europe:
Helinox Inc. [Attn: DPO] 24 Gajaeul-ro, Seo-gu Incheon KR 404-250
For business partners in Europe:
Helinox Europe B.V. [Attn: DPO] Langswater 610,1069 EE Amsterdam, The Netherlands
+31 (0) 20 799 5571
Helinox Europe B.V. has the following subsidiary’s: Helinox Paris SARL, Helinox Deutschland GmbH and Helinox UK ltd. For the processing of data Helinox Europe B.V. is the designated entity.